In mid-January Optum sent a notice to providers of a new discount plan program. The plan allows any UnitedHealthcare members who either have exhausted their benefits for chiropractic and complementary and alternative medicine (CAM) services or who do not have these services as part of their standard coverage a 20% discount to the normal network allowed fees.
UnitedHealthcare has advised that all providers in the related fields that are in-network with United are automatically in this program. Providers can opt out by calling and advising of their desire to be removed from the program. The number to call is 1-800-873-4575.