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New Horizon Medicaid Pre-Auth Process

As of Sept. 1, 2019, Horizon NJ Health, Horizons’ Medicaid subsidiary, is no longer accepting faxed pre-authorization requests.  There is an online process that must be utilized to request care.   

Horizon NJ Health had done training webinars prior to the change to explain the process. Please see the Power Point presentation on the new process used in the webinars via Horizon NJ Health’s website here:  Horizon NJ Health New Pre-Auth Process PowerPoint .

Horizon NJ Health reps have been providing additional training to providers on this change, including on-site visits to provider offices.  You can find the Horizon NJ Health provider relations rep for your county under Professional Contracting and Servicing Staff here.