b'CODING Update ComplianceLEGAL NUTRITIONUpdateANJC NewsANJC Leadership ANJC News! NUTRITION LEGAL EASEANJC Scholarship REHAB Update Stay Positive & Bounce LEGAL Q&A CHIRO AssistExecutive Directors Update Back with a Vengeance By Lori W. AllenAs a country and members of the healthcare community, Podcasts we have all been touched by the ravages of the Covid-19Phone CallsLegislative Update Now is the time to charge up your reactivation program and pandemic. Depending on regional guidance and safety, offices made difficult decisions over the past several months. Things INSURANCE Update INSURANCE Update have been tough, but we have learned so much about how tolook for referral opportunities in every interaction. Planning virtual workshops, engaging in community outreach safely and effectively conquer these circumstances. Now thatTECHNIQUE Updatewe can welcome our patients back, it is time to embrace whatand professional collaborations will strengthen your commu-we know works and stay focused on the practice, our positivenity ties and welcome folks back to care. Through these energy, and our purposecaring for our patients. activities you are expanding your reach as well as offering The bounce-back approach to carry you forward is valuable service. four-pronged: Positive EnergyMedicareQ&AMedicare Update 1. The Power of Systems Now that your plan is in place, it is time to focus on that positive 2. Effective Communication OUR HEALTHenergy! Remember the importance of teamwork and the power 3. Statistical Tracking and Analysis of positivity.A Growth and Expansion Mindset 4. As the leader, you are the captain of the ship. Your business Promote and Plan for the Future energy dictates the energy of the office. Energy is actionable. Lets take a closer look at how we can implement Through your engagement you cultivate your influence. Through each step of this proven approach. this energy, your purpose in your practice is reflected in the The Power of Systems motivation and culture of the practice and the staff. Why did you build this practice? What was your objective? Think about Know your processes and protocols. Now is the time tothe difference you were trying to make. How has your energy sharpen them to razor precision.helped you to make this difference? What is your purpose, andReport of Findingspractice and perfect both your how is your energy helping you to realize your purpose? clinical and business Report of Findings Your purpose is what gives you pride in your work, pride inSchedulingDont stop prescheduling helping others to achieve well-being. This pride also motivates ReschedulingContinue the recall protocol people to work harder at making the practice even better and ReactivationCreate a caring and compassionate inspires people to strive for even greater success. You are thecampaign welcoming patients back. Be prepared leader! You set the tone! Your energy has a direct effect on your for an aggressive future campaign.staff and your patients. Your energy creates this chain reaction,TrainingAs always, training is keyand as you feed the purpose and culture of your practice, theconstant and consistent! cycle continues. Effective, Proactive Communication Your team feeds off the energy you bring to the practice. When Staff communicationContinue morning huddles for you walk through the doors and greet your staff, know you motivation and energy. Stay engaged as a team.are giving them your best! You are elevating the morale and Patient CommunicationMaintain effective patient pumping up the high energy! Your patients and staff are happy communication and education.to see you. Your leadership is uplifting! Keep your communication consistent, positive and constant!Examine how you engage and how you lead. You are the captain Proactive communication is now more important than ever! of the ship. You have the power to uplift your staff, your patients and your practice as a whole. Take the time to invest in the Statistical Tracking and Analysis creation of your positive business energy.It may be tempting to forgo tracking statistics in the lean times, MentorProduce but statistics are important now to establish a baseline for CoachStrivethe future. This is your data and your current and future story. MotivateGrow Everyone in the practice must know and own their statistics. SucceedLeadGrowth and Expansion Today and Tomorrow Together, we will bounce back with positivity and a vengeance!Stay engaged with your patients, peers and community.Lori W. Allen is a practice management expert and owner of Digital Marketing Social Media and Videos Profitable Practice Strategies, a Premier Supporter of the ANJC.Visit her website at http://loriwallen.com. Educational Seminars and Webinars26 I Summer 2020 www.anjc.info'